1. Introduction
Welcome to Day Off Tour and Travels, a Kashmir-based travel and tourism company dedicated to providing exceptional tour experiences across the Kashmir Valley and beyond. We are committed to protecting the personal information of our customers, website visitors, and tour participants.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our website, contact us for inquiries, or book a tour with us. By using our services, you consent to the practices described herein.
2. Information We Collect
Personal Information You Provide: When you contact us or make a booking, we may collect your full name, contact details (phone and email), address, passport or government-issued ID details, date of birth, nationality, payment information, travel preferences, special requirements, and emergency contact information.
Automatically Collected Information: When you visit our website, we may collect your IP address, browser type, pages visited, device information, and data from cookies and similar tracking technologies.
Information from Third Parties: We may receive information about you from travel agents, booking platforms, or partner companies when they refer your booking to us.
3. How We Use Your Information
We use your information to process and confirm tour bookings, communicate itineraries and travel updates, arrange accommodation and transport, comply with Indian tourism regulations, process payments, respond to inquiries, send promotional offers (with your consent), improve our services, and prevent fraud.
4. Sharing Your Information
We do not sell or rent your personal information. We share it only with trusted service partners (hotels, houseboats, transport operators, local guides, payment processors) who are bound to confidentiality, with legal or government authorities when required by law, and with emergency services in case of a safety or medical emergency during a tour.
5. Cookies
Our website uses essential, analytics, and preference cookies. You may disable cookies through your browser settings, though this may affect certain website functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfil our services and comply with Indian tax and accounting laws — typically a minimum of five (5) years for booking records.
7. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorised access, loss, or misuse. No internet transmission is entirely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to access, correct, or request deletion of your personal data, withdraw consent to marketing, and request restriction of processing. To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our services are not directed to children under 18. When minors are included in a family booking, parental or guardian consent is required.
10. Third-Party Links
Our website may link to third-party sites. This policy applies only to Day Off Tour and Travels. We are not responsible for the privacy practices of external websites.
11. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
Location : Near Public Park, Maidanpora, Karan Nagar, Srinagar, Jammu and Kashmir 190010
Email: dayofftourandtravels@gmail.com
Phone: +917889549654
Website: www.dayofftourandtravels.com
© 2026 Day Off Tour and Travels. All rights reserved.
